Last updated: July 13, 2026

Company Name: 枝江市闪北科技有限公司

Address: 湖北省宜昌市枝江市马家店街道东湖大道28-1号1栋电商产业园1105室-16-0345工位

Email: service@mail.dfikors.com

Phone: +86  13325784046

Legal Representative: Chen Xiaopeng

Unified Social Credit Code: 91420583MAKAD1N029

Thank you for choosing dfikors! We are committed to providing warranty services that comply with local regulations.

I. Warranty Period

All products are covered by a standard 12-month warranty from the date of receipt.

II. Warranty Coverage

Manufacturing defects: Hardware failure, material quality issues, etc.

Performance failure: The product fails to perform the core functions specified in the manual.

Accessory compatibility: Compatibility issues with original accessories under normal use.

III. Warranty Exclusions

Manual damage: Dropping, water damage, unauthorized disassembly, or unofficial modifications.

Consumables: Natural wear and tear of included accessories such as batteries and earphone cases.

Abnormal use: Failure to operate according to the manual or use of incompatible third-party accessories.

Accidental or environmental factors: Lightning strikes, unstable voltage, foreign objects, etc.

IV. Warranty Procedure

Contact Customer Service: Email customer service@mail.dfikors.com with your order number and problem description. Problem Confirmation: Video/photos of the problem and proof of purchase are required.

Solution: Repair, replacement, or refund will be provided, depending on the situation.

V. Notes

Warranty claims require a valid proof of purchase (order screenshot or invoice).

Products sent for repair must be prepaid by the user and shipped to the after-sales center. Return shipping will be borne by us after repair.

This policy does not affect your statutory rights under applicable law.

Thank you for shopping at dfikors! We're always happy to answer any questions, concerns, or feedback you may have. Here are some ways to contact us:
You can contact the dfikors customer service team via the following methods:

Phone:+86  13325784046

Email: service@mail.dfikors.com